A SaaS feature that replaces a $1,200/month answering service with a sub-second AI receptionist.
Built as a core feature of a senior living SaaS product at a previous employer. Twilio + Synthflow voice agent with a 7-question qualification flow, real-time GoHighLevel push, and SMS follow-up firing inside 30 seconds of call end. Designed so operators could drop their existing human answering service. System architecture and integration layer were mine.